Welcome to the Gansan IT Help Desk
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
If you are new to system, you may have to create the account.
NOTE : PLEASE DO DATA BACKUP AS FREQUENTLY AS POSSIBLE [ PREFERABLY DAILY - TWICE ]. UNLESS YOU HAVE AT-LEAST 3 COPIES OF YOUR DATA AT 3 DIFFERENT DEVICES, DO NOT THINK THAT YOU HAVE BACKUP. USERS ARE SUPPOSED CARRY OUT DATA BACKUP / RESTORE ACTIVITY THEMSELVES.
GANSAN IT WILL NOT BE HELD RESPONSIBLE FOR ANY DATA LOSS. WE DO NOT OFFER ANY DATA RECOVERY SERVICES.
Wish you very happy computing.
Team Gansan IT